The Better Connected research programme provides an annual assessment of local authorities’ online performance, covering websites, individual digital services, customer portals, online directories and social media.
Details of the performance of the UK’s 416 local council websites are free-to-view online.
Better Connected Live is a series of presentations, workshops, masterclasses, and other activity to feedback and develop learning from this major and influential research programme.
Better Connected Live is for anyone who manages the council’s web/digital activity or works in a web team, including developers, editors and others from customer services, IT or communications backgrounds. BC Live 17 will include content on:
Sam Mayne and Kathy Weaver in conversation with Vicky Sargentread more
Kim Kees - head of sales operations at Arcus Global - talks to Joe Tibbettsread more
ADASS Care Apps conference hears how Kemuri adapted, standard, power-socket can help keep elderly peop... read more
When councils outsource local services like leisure centres, libraries or bulky waste collections why... read more