Socitm's Better Connected Live



The Better Connected research programme provides an annual assessment of local authorities’ online performance, covering websites, individual digital services, customer portals, online directories and social media.

Details of the performance of the UK’s 416 local council websites are free-to-view online.

Better Connected Live is a series of presentations, workshops, masterclasses, and other activity to feedback and develop learning from this major and influential research programme. 

Better Connected Live is for anyone who manages the council’s web/digital activity or works in a web team, including developers, editors and others from customer services, IT or communications backgrounds. BC Live 17 will include content on:

  • Optimizing the mobile experience
  • The good the bad and the ugly: confessions of a Better Connected reviewer
  • Customer accounts
  • Trends in website design
  • Accessibility essentials for web managers
  • Security essentials for web managers
  • Putting a service online vs creating a digital service
  • Verify: progress report
  • Looking ahead to Better Connected 2017-18


Latest Content

Articles, podcasts and video from Boilerhouse owned or managed titles and platforms including The Information Daily, Public Service Digital, PSD Exchange and Better Connected.


The Information Daily
24 April 2017
VIDEO: Manchester's online policy portal success

Sam Mayne and Kathy Weaver in conversation with Vicky Sargent

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The Information Daily
11 April 2017
We need to build around 100,000 more homes each year. Will it ever happen?

Kim Kees - head of sales operations at Arcus Global - talks to Joe Tibbetts

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The Information Daily
9 April 2017
Smart power socket helps keep elderly plugged-in to home life

ADASS Care Apps conference hears how Kemuri adapted, standard, power-socket can help keep elderly peop... read more


The Information Daily
9 April 2017
When councils outsource why don’t they secure the quality of associated online services?

When councils outsource local services like leisure centres, libraries or bulky waste collections why... read more